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Maybe add microphone support and listen to what people play on keyboard piano ?


Sounds like a category 2 situation https://xkcd.com/1425/

Okay, okay, not quite (FFT libraries are a thing), but pressing buttons on a keyboard is leagues easier than reliably detecting (and filtering noise from) tones coming through a microphone! Not a bad suggestion though


Ran a online retail business for 12 years. One day, Adwords account suspended. Some generic 'voilation' email. No way to resolve, no person to speak to, no comment on the issue.

Tried to resolve for months.

Fired 15 staff, gave up. Basically the internet = Google when you run online retail.


We had all of our business listings on Google Maps/Business suspended a month ago because I had our GSUITE admin account suspended (due to some confusion with enabling/disabling 2FA repeatedly while doing a GSUITE Data Export), and it cascade suspended the company's Google Maps/Business listings.

The Google account was unsuspended in minutes, but there is no way to unsuspend Google Maps/Business listings, even though we are PAYING customers of Google.

GSUITE support says they don't own Google Map listings (they only support the core apps), so they can't help, and Google Business listings support has a canned response that says because of Covid they aren't responding to requests.

We are already hurting because of the pandemic and now we're not even listed anymore. This is exactly how it was dealing with 1980s telecom monopolies.


I've watched people start moving (already successful) businesses to be more dependent on google and it freaked me out because of stuff like this.

You get a lot of stuff in the short term but you have to remember your long term survival means absolutely nothing at all to the organizations that run these massive platforms and eventually they'll do something that can wipe you out.


Is your state atterney general part of the antitrust suit? Can you contact them and join in somehow?


Not sure when this happened. But Adwords does have a phone number and companies have their own agent.


I understood you have your own agent when you spend large amounts of money; i'm not sure what large is in this case, but maybe larger than most people spend?


Was there no way to create a new adwords account?


Pretty sure that's against tos..


And.... Who cares? Given Google's absurdly shitty behavior to so many users, its opacity, frequent mendacity, casual indifference to small organizations and let's not even go into all the gory details of its globe-spanning not-even-disregard-but-outright-hatred for any notion of privacy, I'd say anyone who can subvert its TOS and get away with doing so simply to save their livelihood deserves applause much more than scorn.


You need stability to run a business. Google would most likely eventually find and shut down the account; it would just be a matter of when. It’s not a sustainable plan to try to operate in that kind of precarious situation.


Even if I don't care about the morality/legality of it, I probably wouldn't bother. Google knows every profile and IP address I've ever used. It would be trivial for them to detect this, and close it down again. It's just not worth the effort.


The irony is that the honest users won't expend a lot of effort evading, while the scummier users will (and have a much easier time of it, since they've done it 100 times before).

In this way anti-fraud filters sometimes act as pro-fraud filters: False positives kill honest use, and dishonest use finds a way.


Notably absent, the generic details about the company.

I'm removing Google from my life as we speak, but whenever you prod further about these you find out they did violate TOS and are just unhappy.


Even if that's true in this specific case (it's certainly not true in all cases, like you say), it doesn't excuse the lack of options to appeal.


Not according to my analysis [1]. Also if you take a look at sites that specialize in e-commerce founder interviews, you’ll see that they use all sorts of acquisition channels/strategies (partnerships with mini influencers, FB/Instagram Ads, SEO, affiliate programs and so on) and they work really well.

I would understand if you said “the internet = Google for MY retail store”, but saying it applies for all online retail is simply incorrect.

[1] https://zerotousers.com [2] https://www.starterstory.com/


Why would you not use an accounting package like Xero to manage this?


Xero is an accounting app, and it has a ton of features. This is a simple API to validate money movements, it can be used as one of the pieces to build a dedicated accounting, billing, and other systems if existing solutions like Xero doesn't work for you. It's general-purpose, where Xero is more a dedicated app for accounting.


Xero user here. Would leave in a second if I could. Why:

- Next to nothing in terms of expense graphs.

- Terrible API for polling for alerts based on reports.

- Saving custom reports not really a thing.

- Mobile app is hot garbage.

- Bank feeds drop a lot.

- My accounting firm not a fan.

- One light blue skin forever, like being relegated to a blue hell.

- Integrates with things like Zapier & Integromat, but not deeply.

- Parsing JSON reporting via Integromat is pure pain.


This is interesting! I heard a lot of complaints about the Xero API, it has low rate-limits and you need some workarounds to push data in at a fast enough pace. Definitely not the system to be used at scale.

One thing that is in the roadmap is to bring data from Xero so that you can interact with it in Decimals. It should give you a much better API, and we make sure it's going to get synced in the background. Let me know if this is something you might be interested in getting early access.


Thanks for the insight. Appreciate it.


We are working on solving e-commerce logistics issues within Africa.

Effectively an outsourced warehouse and logistics engine which enables e-commerce sites to be able to sell items throughout africa.

http://www.parcelninja.co.za


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