I'm founder of StageHQ.com and as Guestlist we're tiny compared to Eventbrite. Anyway in our first 10 months we've served nearly 1M$ in tickets using only PayPal as payment gateway.
In this time we've had some problems regarding people configuring their own Paypal account, Paypal's usability, and other minor issues, but we've not heard about this kind of treatment from any of our customers.
In fact an event with more than 3K attendees celebrated in Paris and collecting +100K€ has been using Stage and Paypal as its unique payment gateway with no major problems. The paypal's behavior detailed by opencamp organizers totally sucks but I can't refer it as usual from our experience.
Our main reason for using Paypal is simplicity. Open a merchant account is far from be an easy or even possible step for many small, casual event organizers. We could provide our own payment gateway but this would probably force us to change our pricing model that currently is a fixed, not percentual, fee of 1$.
In this time we've had some problems regarding people configuring their own Paypal account, Paypal's usability, and other minor issues, but we've not heard about this kind of treatment from any of our customers.
In fact an event with more than 3K attendees celebrated in Paris and collecting +100K€ has been using Stage and Paypal as its unique payment gateway with no major problems. The paypal's behavior detailed by opencamp organizers totally sucks but I can't refer it as usual from our experience.
Our main reason for using Paypal is simplicity. Open a merchant account is far from be an easy or even possible step for many small, casual event organizers. We could provide our own payment gateway but this would probably force us to change our pricing model that currently is a fixed, not percentual, fee of 1$.