we love blunt and critical, it's why these forums are so important for us. totally hear you on these, and some other folks here have mentioned similar comments. we'll be looking at our landing page further over the next week! thanks! and also agree time = money, with you on that one. appreciate the feedback
thanks for this feedback - curious what current assistive technologies you use right now? totally agree on complementing our challenges, and there are definitely a lot of apps that do pieces of it (we have some of these features on our roadmap to integrate in) but what we've found through coaching and our members is that a big part of their barrier to reaching the life they want is around self worth, noticing wins / patterns in little wins over time, and coming up with / remembering strategies across different life areas. the goal here is not to choose one or the other but to support both types of needs
Not OP, but a notepad, a calendar (both I already get for free on my phone), and medication.
Your app interesting, but the tracking data and linked data required is an absolute non-starter for me. Privacy is key, especially for those who are really sensitive about revealing their ADHD diagnosis or symptoms. I know of people who have been discriminated against because of their ADHD diagnosis.
Some really good stuff in here.
- on testimonials. We have some early ones here https://testimonial.to/indy/all and a bunch of video ones that include the good and the bad (but not shared for privacy). i do like the idea of sharing all of it in a live place so people can engage though. something we'll look into
- community building is huge for us. i'm on IG with 200K+ and we constantly throw free community events (live), e.g. last week we did a 2026 planning with 1,000+ ADHDers there
- we’re also looking to include thumbs up/down around messages similar to other ai chat apps so people can provide more feedback around specific messages/outputs and for each chat interaction too! any other ideas welcome :)
Glad you found the system that works for you! Not an easy feat and not many folks have gotten there. And thanks for sharing your exact system, no doubt it'll help people here.
The doodles you're seeing is probably for our other product and social media. The new Indy app has a celestial theme in dark mode, and we'll likely make other modes later! For a lot of our members, they've noted that the calming nature of it helps them settle into a reflective state (vs. our coaching app is more bright and uplifting!).
The app is for 18+ only, currently!
(but we do have a coaching program specifically built for teens between 13-17 y/o if you're interested in the future!)
I'm sorry you had a poor experience! 2022 was the year I got diagnosed and the app definitely wasn't nearly as good as it is now, and I'm sorry you went through those bugs. But more importantly, I'm sorry about the experience you had with your coach. We take these flags really seriously and since then, we've put in several rounds of guardrails in the hiring process, with ongoing contract renewals with our coaches, and general culture & training. Now, we only take <3.5% of qualified coaches and have far more processes in place to make sure these things don't happen and catch them if they slip through. Because we don't record the sessions or supervise them because of privacy, there definitely has been a few situations like yours and again, we do take them really seriously! We do have hundreds if not thousands of really impactful stories and progress (I've personally cried in multiple feedback calls) so if anyone is reading this, I highly recommend checking out this page too! https://testimonial.to/shimmer-care/all
Thanks for giving a pretty solid real answer here.
While I have you: any advice for how to suggest to someone else that they consider your app? I'm met with defensiveness at every suggestion I make; the app seems compelling enough to me as a neurotypical person though, and I'd love to see them try something like this.
Hahaha, I'm a millennial and that still resonates with me, so I get it. I think within every community there's always a really big span and hopefully our new product experience can be helpful to a subset of that span! With the AI chats, it's substantially more personalized and less restrictive than last gen text box flows!
Appreciate the thought behind this comment, and the willingness to help with the questions we asked! We actually just came out of beta last week, so the data is skewed. Beta users have really high usage & retention rates (probably due to the accountability that they knew they'd be talking to me on the phone at the end, and since they applied and committed to testing).
Interesting thought behind using 1) force and 2) consequences to get tasks done. I think those are definitely 2 useful levers, but there are other levers to get these things done too (of course, without context to what tasks you're referring to). On Indy, we use positive motivation & emotional salience to help users connect their current task to future goals, we help them explore if there's a gap of [capability], [opportunity], or [motivation] to get something done (COM-B model), and help them draw on past strategies that have worked for them that they may have forgot (non-exhaustive). Indy is intentionally not a to-do list, there's actually no lists in there, as lists get overwhelming, but instead helps the users cut down and reflect on what's really important today or this week to get to your life goals (existential productivity vs. traditional productivity).
I like your line of thinking at the end there. A lot of our members come in thinking they want better organization / productivity / habits, or in general just MORE, but we know through research that that doesn't actually yield a more fruitful life. And yes haha, no shortcuts in life, but I try to enjoy the process :)
