Am I the only one who recoils when hearing "Nonetheless, Google’s core service—providing unbiased, accurate, and free access to information—remains at the heart of the company.". This is more or less the complete opposite of how I view Google (Apart from accurate maybe). Google delivers results which are highly biased based on what they think you will like and what they will make the most money from and you pay a high price for it, giving up all your personal integrity.