Fonolo is pretty cool. There's another similar service called LucyPhone. I'd say the main difference between those great services and ours is that with them you still have to be on the phone, listening to prompts and pressing buttons, and then they wait on hold for you.
With our service you just press a button and go back to your life.
Hey- I'm one of the co-founders of Fonolo. Excited to see lots of innovation in this space.
ekanes- we don't actually require customers to navigate the menu like Lucyphone. Our system does all of the navigating for you, then calls you back when we're in the right point in that menu. It's fully automated.
We sell our services directly to companies (to connect to their customers); the free service isn't really our main focus. We also offer virtual queuing, surveys, and variety of other features (however they aren't offered on the free site.)
Btw, we've built all of the technology in house (speech rec, dialing engine, SIP stack, etc.) There's a lot of very neat technology under the hood.
Eh? As far as I can tell, these services do everything yours does.
EDIT: actually, Lucy makes you do the phone menus yourself. But Fonolo crawls the voice menus and generates a matching menu online (which is very slick, if it works).
I'm definitely a fan of both services, they're great. Our goal is just to take it one step further, and do it all for you. Fonolo does have a beautiful system with the menus, but they do call your phone for you to do the navigating. You can try it out at http://consumer.fonolo.com/
With our service you just press a button and go back to your life.