Corporate bigwig types (whether technical or otherwise) are generally not booking their own travel - that's what executive assistants are for. I'm a technologically literate corporate peon, and still booked >$15k in travel last year through SABRE via our online corporate booking system, and about $10k in bookings executed manually by our travel team.
The online bookings still routed through an internal travel agent for final approval and execution of the booking, but I never actually interacted with anyone. The manual bookings were the only time I ever spoke with an agent, and it was almost always to handle an itinerary that was too complex for the UI of the online booking system to accommodate.
The online bookings still routed through an internal travel agent for final approval and execution of the booking, but I never actually interacted with anyone. The manual bookings were the only time I ever spoke with an agent, and it was almost always to handle an itinerary that was too complex for the UI of the online booking system to accommodate.