This situation is a manifestation of how anonymous others are treated in society. Until our species, our entire global society, matures to the degree that an "anonymous other" is not automatically treated as one of an ignorable population that can be abused without recourse, such scale situations will continue to exist. I use this reasoning to say "humans do not scale". This issue is present everywhere, any place where the group is large enough to form sub-groups, those outside a sub-group become "others" and are treated as a collective, analyzed as a "dumb crowd", and intellectually discredited because they are close enough to an "anonymous other" the treatments of anonymous others bleeds into even these small collectives. It is a real problem, and is barely identified formally.