You must explicitly use the words “Put me on your do not call list.”
It’s dumb, but “If you want a telemarketer to stop calling you, do not say “Quit calling me” or “Don’t call me again.” In some companies, Reps are informed under strict guidelines to only delete records if the customer specifically requests they do so. Telemarketers are only required to put you on the “Do Not Call” list if you SPECIFICALLY request to be put on it.
you don't need to use specific terms and they have 14 days to stop calling you. in my case they continued to call and so i used the "complaint and enforcement" numbers on that page and reported them.
Saying that is useless in many situations, but for a company like XM Radio that you haven’t done business with they really need to follow those rules.