The ADA is mostly environmental issues. By that I mean if your business has proper ramps, braille on signage for ingress/egress/restrooms/hard copy menus.
It doesn’t mandate that a business must prioritize disabled customers or even that every person with a disability be able to use the service. Again, car companies are the canonical excepted business, but the ADA cannot force you to serve a customer that your business is not right for.
I’m not necessarily advocating for either side, I just don’t like the idea of an automated process being disrupted when there’s other places someone with a disability can go for the same service. Doing business is mutual.
At no point has anyone argued that people with disability should be prioritized over any other customers. Just that they should be able to get the same service as anyone else.
How you think a car dealership is equivalent to a coffee shop is beyond me. That said, I can assure you that a blind person would be able to buy a car, if they wanted to. That they can't legally operate the vehicle isn't the business of the car manufacturer or dealership.
You are clearly advocating for one specific side. You've only argued for one specific side.
If your ability to disrupt a market hinges on your ability to not take the bare minimum of steps when it comes to accessibility, then I'm sorry to break it to you, but you're not cut out for "being disruptive". There's no attitude in "the disabled community" (whatever that is) that they are less capable. People with disability mostly want to be able to do things on their own, the same way as the rest of us.
I'm not being uncharitable, and I'm not accusing you of anything, I'm stating a fact. There is no other way to read the comments you've made so far. You've gone as far as framing it as if they just wanted a free coffee. Just because you're labeling it as a non-issue doesn't mean you're right. You've replied to an actual blind person asking for how they deal with it, it's hard to find a better example of how tone-deaf you come off.
You're describing a dystopian version of capitalism. Luckily, reality is much better and most entrepreneurs welcome advice from people with disability on how to make things more accessible.
I think the ADA might apply here. Domino's lost an ADA lawsuit because their online ordering wasn't accessible. Disability is also a protected class here, but I'm not sure if or to what degree that would mean anything. Afaik you can't refuse to serve a protected class at a public establishment, but I don't know if that compels them to make modifications to the business or not.
It doesn’t mandate that a business must prioritize disabled customers or even that every person with a disability be able to use the service. Again, car companies are the canonical excepted business, but the ADA cannot force you to serve a customer that your business is not right for.
I’m not necessarily advocating for either side, I just don’t like the idea of an automated process being disrupted when there’s other places someone with a disability can go for the same service. Doing business is mutual.