The Gnome 3 adversity is ancient history at this point and in my opinion very much a fabricated feud to drive up news article engagement. Publishing an article with a few open bugs or a disagreeing opinion doesn't say much about the quality of the software in general. I find the latest versions of Fedora with Gnome very usable, also in comparison with Windows/macOS. I don't have a need for very specific customisations and I think the Gnome people know it's but a tiny percentage of their users that use the very exotic features.