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Dropbox possibly has better customer support compared to Google's possibly non-existent customer support.


This is the single biggest issue I have. I wouldn't say I distrust Google, but I don't trust them enough to store my documents with them. Algorithmic lockout happens with their other services, and with no customer service resource that I could contact, using their service seems to risky to justify the cost savings.


My one experience with Dropbox support was not positive: http://news.ycombinator.com/item?id=3885618


Wow. Hopefully some healthy competition will force them to reconsider their policy on shared folders.




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