Openai banned my account for suspicious payment activities, and I never was able to talk to a real person. Just several layers of chat bots posing as people.
I literally want to give them my money and can't. Every few weeks for shirts and giggles i send an email to them saying, "any update on this?"
I suspected as much when one of their support "personnel" used the phrase "I apologize for the earlier confusion..." (there was no confusion, I was simply contradicting what they were saying)
One of the reasons I tend to use any of their options through Azure where available. Azure support has a more straight forward (though still sometimes slow) process for account issues.
My Anthropic account was suspended for suspicious activity, even though I never used it. I had forgotten I had signed up, and tried to sign up using a new email with the same phone number. Locked out forever.
I literally want to give them my money and can't. Every few weeks for shirts and giggles i send an email to them saying, "any update on this?"