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The telltale sign that I'm wasting my time trying to fix a problem is whenever someone tells me "I hear you" or "I understand".


I hear you, and I understand, but I feel that is important to remember that we all have experienced different things in life that ultimately combine to shape us as who we are.

[How did I do here at both passing and failing?]

Joking aside, it's the but in the first sentence of a reply (verbal/written/formal/informal/semi-formal/whatever) that usually gets me:

"I hear you, but..."

"Well! That's definitely one approach, and I certainly don't want to invalidate it, but..."

"I'm not a racist, but..."




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