As I said in another post, yes. I also don't fix ppls computers "for fun".

You seem to think grandparents too cognitively declined to use windows safely can be taught to use Chromebooks and IPADs instead.

What you are missing is it isn't always easy to teach a new operating system to someone with cognitive decline.

(And if we are picturing a grandparent without cognitive decline your suggestions makes even less sense.)

Big Assumptions on your part. Do you think 'grandparents' also don't use iphones and androids? If anything more people are more familiar with this interface than Windows/Mac WIMP.

Anyway, their Windows laptop got all sorts of shit "side-loaded" (and I have a benign theory about this happened), and put them on iPad like 15 years ago. You can object to the closed system, but zero tech support calls for me.