Haha, I have been selling my boss on switching us over to google apps for around A YEAR.
We've been gradually moving accounts over over the last couple of weeks, and I finally walked into his office today and asked him if I could set up his phone and stuff on the new google apps.
"errr....surree, I don't know are you sure this thing works?"
"YES! It's freaking google! It's awesome!"
So I set up his outlook, and his phone...
and as soon as he went to open "exchange" on his iPhone...gmail bites it.
DAMNIT!!!
"I don't know about this google, thing, blhack..."
Postini setup process and support are a joke. You can call someone who tells you to look at a help file, and the help files point to help files, which have no screenshots, and reference menu and navigation options that don't exist. Also asking them how to get Postini to work with Google Apps was like speaking a foreign language to them, as if we were the first person to need this. Despite the fact that it was up-sold to us as an add-on to Google Apps.
Other than Postini, though, I do like Google Apps.
We're actually moving away from postfix+courier. I DO love the ability to just tail /var/log/maillog and immediately see just about any problem, but we've been self-hosting it, and have outgrown it to the point where its time for me to either pass the project on to somebody else, or move to something like GA.
I just switched a client over to Google Apps for Domains from a previous e-mail provider due to the downtime issues they were experiencing there. :'( Shoot me now.
I just visited that status page, and all services are reported as green, as in "No Issues". Seems like their server failure detection system didn't quite detected the failures.
No, I had the new compose window about 12 hours ago, yet I still had downtime a few minutes ago. I'm not saying the downtime wasn't somehow related to these changes, but downtime does not appear to be a necessary or intentional part of the rollout.
I like it. It's not a new window, it just stays on top – making it better (for me) than either 1) saving as a draft, then looking through old mail to find content for the new message, then finding the draft and completing the message, or 2) opening the new message in a "real" new window which then needs attended to. Also like the recipients' pics, which makes it harder to send to an unintended recipient.
'We believe about 10% of Google users experienced difficulties reaching Google for six minutes this afternoon starting at approximately 2:41pm PT. We apologize to everyone affected and have worked hard to get our services back to normal as quickly as possible.'
Seems like anything that depends on personalization, including Apps for Domains, is down. I'm glad it fails in a way which lets google search keep working even if the login process is messed up, at least.
I wonder if the next thing will be an email from Google saying "if you don't want us to turn off your Google again, send us $(calculated-amount-you-will-probably-pay). That $ value is pretty high, far higher than their current revenue from me (adblocking...).
I don't think it was storm related. Google routinely takes down entire datacenters without affecting user visible services. It's some config or software error which either got fixed or rolled back really quickly.
We've been gradually moving accounts over over the last couple of weeks, and I finally walked into his office today and asked him if I could set up his phone and stuff on the new google apps.
"errr....surree, I don't know are you sure this thing works?"
"YES! It's freaking google! It's awesome!"
So I set up his outlook, and his phone...
and as soon as he went to open "exchange" on his iPhone...gmail bites it.
DAMNIT!!!
"I don't know about this google, thing, blhack..."