A consumer will pay $10/mo and ask for the moon. Threaten to leave. Get angry at an email.
A business will drop $10k no questions asked and your product can be garbage. As long as it solves or attempts to solve a pain point. Emails won't be seen as spam. Except by ICs/eng, perhaps.
That's normal business thing. What significantly helps reducing this, though, is the business is not promising the stars and engaging in all kinds of dark patterns with deals, cancellation friction, etc.
> Get angry at an email.
Particularly e-mail they did not ask for, and is not directly related to the thing they're paying $10/mo for.
This is why B2B is easier than B2C.
A consumer will pay $10/mo and ask for the moon. Threaten to leave. Get angry at an email.
A business will drop $10k no questions asked and your product can be garbage. As long as it solves or attempts to solve a pain point. Emails won't be seen as spam. Except by ICs/eng, perhaps.