I'm not specifically saying that, (I was just using the parent comment's words) but let's be honest: the linux community as a whole is not exactly welcoming to the non-power user.
There's really nothing wrong with this. That's my point. Why does the community get all out of shape about being ready for the "average user"? Linux wasn't built for them, it isn't used by them, and it won't ever be good enough compared to OS'es that focus exclusively on them - i.e. Mac and windows.
>it won't ever be good enough compared to OS'es that focus exclusively on them
I disagree. In the long term, open source is going to win. Maybe it won't be in three years, but in ten years I expect Ubuntu/Linux to be solidly better for every single user. The unlimited time of smart people working for free eventually adds up to something really amazing.
I can't see that happening for the same reason that enterprise software will never die: people equate quality with cost, rightly or wrongly.
OSX is essentially BSD++ with a massive price tag associated with it. You could put the exact same OS out as open source and it would remain in the realm of the power-user/hobbyist.
Perhaps it won't happen in ten years. But I'd be willing to wager that it will happen in 75 years. In the real long term, for products like desktop environments that aren't niche products, open source can't lose.
There's really nothing wrong with this. That's my point. Why does the community get all out of shape about being ready for the "average user"? Linux wasn't built for them, it isn't used by them, and it won't ever be good enough compared to OS'es that focus exclusively on them - i.e. Mac and windows.